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First Time Visitors

• Introduction

About Us...

• The Famous Smoke Shop Store
• The Famous Smoke Shop Catalog
• Contacting us
• E-Mail Addresses

Your Famous Account

• Benefits of Registering
• Our Privacy Policy
• Setting Up Your Account
• Changing "My Account" Information
• Email Preferences
• Questions About Your Account
• Nickname/User ID

Backorders

• How can I backorder an item?
• Will there be any additional shipping charges?

Sales

• General Sale Information
• Sale Guidelines ("The Rules")
• Cigars on Sale
• Singles on Sale
• Closeout Deals

Favorites & Other Famous Web Features

• What are Favorites?
• Using Favorites for the First Time
• Using the "Wish List" Feature
• Adding and Deleting Favorites
• E-Mail Notifications
• QuickLinks

Searching for Cigars

• Brand Search
• Cigar Search
• Search by Favorites
• Search Results

Online Catalog

• Catalog Index
• Catalog Keyword Search

Cigar Rating and Reviewing

• Rating our Cigars
• Writing Reviews
• Opinion Guidelines

Ordering

• Register
• Time Zone Differences
• Shopping Cart
• Using the Quantity Box
• Payment Methods
• Gift Certificates
• Key Codes
• Taxes
• The Best Guarantee in the Cigar Business
• Return Policy Guidelines
• Returning Merchandise?
• Billing Address
• Your Address Book

Shipping

• Timing is Everything!
• Signature Required
• What about Butane?
• Delivery Options - Continental United States
• Delivery Options - Alaska or Hawaii
• PO Boxes, APO/FPO
• International Orders
• Rates
• Ship-To Address
• UPS Driver Authorization Form