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Famous Smoke Shop is dedicated to earning your business as well as your trust. To that end, we hold your privacy in highest regard, and we promise not to sell, share, or rent your information, except as outlined in this privacy policy. By visiting the Famous Smoke Shop website, you agree to the practices described in this privacy policy. Please take a moment to read it over. Should you ever have any questions regarding the policies set forth here, please call us at 1-800-564-2486, or email [email protected].

Updating your personal information

You may either update your personal information by logging into the Famous Smoke Shop website, then accessing the My Account page, or by calling customer service at 1-800-564-2486.

Updates to Famous Smoke Shop policies

Famous Smoke Shop reserves the right to notify its customers of changes to its privacy policy, or other policies, as it sees fit.

Opting Out

Should you wish, at any time, and for any reason, to no longer receive communications from Famous Smoke Shop, you may either update your preferences by logging into the Famous Smoke Shop website, then accessing the My Account page, or by calling customer service at 1-800-564-2486.

Cookies

Cookies are useful in identifying how a customer arrived at the Famous Smoke Shop website and allow us to further enhance your experience with us online. While browsing Famous Smoke Shop's websites, cookies identify you and keep track of your shopping cart. Please note: Cookies, by design, do not contain any sensitive information, such as credit card details. They are stored locally on your computer and are only read by Famous Smoke Shop.

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies, or other Tracking Technologies. For information on disabling Flash cookies, go to Adobe's website http://helpx.adobe.com/flash-player/kb/disable-third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. Note, however, there is no consensus among industry participants as to what "Do Not Track" means in this context. Like many online services, Company currently does not alter Company's practices when Company receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you can visit http://www.allaboutdnt.com, but Company is not responsible for the completeness or accuracy of this third-party information. Some third parties, however, may offer you choices regarding their Tracking Technologies. One way to potentially identify cookies on our Site is to add the free Ghostery plug-in to your browser (www.ghostery.com), which according to Ghostery will display for you traditional, browser-based cookies associated with the web sites (but not mobile apps) you visit and privacy and opt-out policies and options of the parties operating those cookies. Company is not responsible for the completeness or accuracy of this tool or third-party choice notices or mechanisms. For specific information on some of the choice options offered by third-party analytics and advertising providers, see the next section.

Does Famous collect my information?

In a word: yes. Any information you enter on our website, or provide us in any other way, is collected and stored in a secure environment. You are free to abstain from providing us certain information; this may, however, severely limit your online experience with Famous Smoke Shop.

You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on.

You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance's ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA's opt-out program for mobile apps. Some of these companies may also be members of the Network Advertising Initiative ("NAI"). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use of a different device or web browsers or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. Company supports the ad industry's 2009 Self-regulatory Principles for Online Behavioral Advertising (http://www.iab.net/media/file/ven-principles-07-01-09.pdf) and expects that ad networks Company directly engages to serve you Interest-based Advertising will do so as well, though Company cannot guaranty their compliance. Company is not responsible for effectiveness of, or compliance with, any third-parties' opt-out options or programs or the accuracy of their statements regarding their programs.

What information does Famous collect?

We collect billing, shipping and contact information, including email address and phone number. This allows us to process your order.

This information is transmitted securely, and cannot be viewed or recorded by others. Your credit card details are only shared with our bank; this is for authorization purposes.

Why does Famous collect my information?

We strive to continuously improve the Famous Smoke Shop customer experience. This means, among other things, making site navigation easier, quicker, and more precise, ensuring accuracy in the processing and fulfillment of your orders, and earning your repeat business with fair prices and outstanding customer service. In short: we want to tailor-make a totally satisfying experience, and collecting your information is integral to achieving this goal.

How does Famous collect my information?

During the account creation process, and again when completing an order, you must provide your contact, billing, and shipping details. This information is used to complete your order, as well as to contact you regarding your order.

How does Famous use the information collected?
  1. Email: If you've opted to receive Famous Smoke Shop's weekly emails, we will send exclusive, money-saving specials directly to your inbox. If you would rather not receive these emails, or pick and choose which you would like to receive, then please visit the My Email Preferences page and update your preferences accordingly, or contact customer service at 1-800-564-2486.

    Additionally, we use your email address to send order confirmation emails and invoices.

  2. Catalog: Since you have shown an interest in Famous Smoke Shop's products, you may begin to receive printed catalogs from us. If you no longer wish to receive these catalogs, please update your preferences accordingly on the My Account page, or contact customer service at 1-800-564-2486 if you don't have an online account.
  3. Third Parties: Famous Smoke Shop works with certain third party companies that offer products and services cigar smokers may be interested in. If you purchase a product from us, it's possible that we may exchange your name with one or more of these companies. If you prefer to not have your name exchanged, you may update your preferences on the My Account page at any time, or contact customer service at 1-800-564-2486.
Your Security

Famous Smoke Shop is dedicated to safeguarding your private information. We have many systems and procedures in place, each designed to protect your personal information from misuse.

During transmission, we employ Secure Sockets Layer (SSL) software. This technology is an industry standard, encrypting all of your information, including credit card numbers, thus protecting your sensitive information as it is exchanged via the internet.

All of these efforts only prevent misuse and unauthorized access at Famous Smoke Shop's end. Therefore, if the security of your personal information is something you value, we must insist that you sign off and close all browsers when using a shared computer.

Famous Smoke is a secure retailer of the finest cigars online at the web's best prices. Please note that Famous Smoke Shop does not sell tobacco products to anyone under the age of 21 (or the minimum age in your local jurisdiction, whichever is higher). Note also that it is unlawful to even attempt to purchase cigars below the minimum age. If you are not of legal age, please do not enter our site. For more information on how we verify age click here.
Copyright © 2018 Famous Smoke Shop-PA, Inc. All rights reserved.