Naturally, with a fine perishable item like a premium cigar, the faster it can be shipped from our climate-controlled humidor to yours, the better. This is why we have chosen UPS as our designated carrier. Delivery schedules are based on business days. In other words, unless special shipping instructions have been arranged, pickups and/or deliveries will not be made on weekends or holidays.
All web site orders placed before 2:00 PM ET (Mon-Fri only) will ship the same day, pending credit card approval. When shipping delays occur, however, we will post a message on our home page advising when your package(s) will be shipped. If you choose Deluxe 2 Day service to deliver your package(s), you can expect a delivery schedule like the one below for orders, placed before cutoff time (2:00 PM, ET.), for that day.
NOTE: When calculating delivery times, holidays and weekends should NOT be included.
Our standard shipper is UPS. The standard delivery service is "UPS Ground". Origin Zip Code is 18040.
GUARANTEED delivery services include:
Non-guaranteed delivery services include:
IMPORTANT NOTICE: Please allow 5 - 8 business days for US Postal Service delivery.
If you live in Alaska or Hawaii you are defaulted to the "Deluxe 2 Day Service". However, UPS Next Day Air service is available.
The rural areas (as determined by UPS), of both states, will incur an additional $10 shipping charge and may even delay shipping time. Depending upon the zip code, you enter on your order form, the rate will be adjusted, accordingly.
If your only shipping option is a PO Box, or if you are in the military, or located in a US Territory, you may choose either Economy or Priority Mail as your shipping service.
To place an international order, please contact our Customer Service Department at (US country code here)-610-559-7000 Option 3 or use our Contact Form and one of our representatives will be happy to assist you.
Please review the following information regarding international orders:
NO WEEKEND DELIVERY! (for any service other than Economy or Priority Mail)
All shipping rates are based on a flat-fee, with the exception of UPS services to Hawaii & Alaska2.
To arrange a Next Day Saturday delivery, please call 1-800-564-2486 to place your order with a sales representative.
Famous Smoke Shop requires a "shipping" address, which is not necessarily the same as the "billing" address. Upon registration, the shipping address is automatically defaulted to the billing address. You may add a separate shipping address thereafter. When a billing address is updated, its corresponding shipping address will be automatically updated as well. All other shipping addresses and preferences will remain unchanged.
IMPORTANT: In order to protect ourselves and our customers from fraud, ALL FIRST ORDERS must be shipped to the billing address corresponding with the payment method used. NO EXCEPTIONS WILL BE MADE TO THIS POLICY.